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Genesys Cloud – scripts tag

List of the Genesys Cloud release notes that include the scripts release notes tag.

March 8, 2023Click to collapse

Collaborate

Set time to return to previous status after users disconnect and reconnect

Communicate

US and Canada numbers available for Genesys Cloud Voice EMEA Regions

Contact center

Introducing Genesys Cloud Background Assistant for screen recording with the web app
Introducing regional storage for call recordings
SSML support in Genesys Dialog Engine Bot Flows
New Search endpoint
New variables and improvements for scripts
Improved do not contact (DNC) list functionality to support custom values
Communicate call classification update

October 12, 2022Click to expand

August 17, 2022Click to expand

August 10, 2022Click to expand

Contact center

Copy a development and feedback module
Genesys Beyond module enhancements
Configure setting to reduce latency of transcripts sent through Notifications API
Messenger Transport Mobile SDK
Use self-managed AWS Key Management Service for conversation data encryption

Platform

South America (São Paulo) region deployment

Deprecations

Microsoft Edge Legacy browser support deprecation
Website visitor count API change

May 1, 2019Click to expand

April 24, 2019Click to expand

January 23, 2019Click to expand

August 29, 2018Click to expand

June 13, 2018Click to expand

March 28, 2018Click to expand