Sort search results

AI-generated summary

Genesys Cloud allows users to sort search results on the Search Documents page in various ways, such as alphabetically by file name or with the most recently created files at the top. Specific sorting capabilities include sorting by file name A-Z or Z-A and sorting by creation date with newest or oldest files first. This enables users to efficiently organize and locate files after performing a search.

After you search for a file or open a workspace, you can use the sort control to organize the files on the Search Documents page.

You can sort by

Name
Created By
Created
Modified
Type
Size

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