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AI Studio permissions

Feature coming soon: Agentic virtual agents

The following list includes all the permissions required to use AI Studio and its features:

FeaturePermissions
Agentic virtual agents

You need the following permissions to create, deploy, and manage agentic virtual agents:

  • Agentic > Virtual Agent > Add
  • Agentic > Virtual Agent > Edit
  • Agentic > Virtual Agent > View
  • Agentic > Virtual Agent Job > Add
  • Agentic > Virtual Agent Job > View
  • Agentic > Virtual Agent Session > Add
  • Agentic > Virtual Agent Session Turn > Add
  • Agentic > Virtual Agent Version > Add
  • Agentic > Virtual Agent Version > Edit
  • Agentic > Virtual Agent Version > View
  • Agentic > Virtual Agent Version Job > Add
  • Agentic > Virtual Agent Version Job > View
Guides

You need the following permissions to build and manage AI Guides:

  • AI Studio > Guide > Add
  • AI Studio > Guide > Delete
  • AI Studio > Guide > Edit
  • AI Studio > Guide > Execute
  • AI Studio > Guide > View
  • AI Studio > Guide Job > Add
  • AI Studio > Guide Job > View
  • AI Studio > Guide Version > Add
  • AI Studio > Guide Version > Delete
  • AI Studio > Guide Version > Edit
  • AI Studio > Guide Version > View
  • AI Studio > Guide Version Job > Add
  • AI Studio > Guide Version Job > View
Summaries

You need the following permissions to configure and generate AI Summaries:

  • AI Studio > Summaries > Add
  • AI Studio > Summaries > Delete
  • AI Studio > Summaries > Edit
  • AI Studio > Summaries > View
  • AI Studio > Summary Preview > View

For general information about Genesys Cloud permissions, see and .