Allowed domains

AI-generated summary

Genesys Cloud's legacy GPE Tracking Snippet requires configuration of allowed website domains to manage incoming web traffic. The system accepts domain and sub-domain labels while excluding path specifications. Domain configurations must align between the allowed domains list and widget settings. For Messenger-specific domain restrictions, users must configure settings separately through the Deploy Messenger feature. This domain management system helps control and validate web traffic sources accessing the platform.

Note: This setting only applies to the legacy GPE Tracking Snippet. To configure web domains in Messenger, see Restrict domain access in Deploy Messenger.

Identify the website domains from which to accept web traffic.

Specify web domains to track with the GPE Tracking Snippet.
Include only domain and sub-domain labels. Do not include other “/paths” after the domain.
This list of allowed domains must match the list of allowed domains for the widget.

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Allowed domains