Exclude URL query parameters
URL query parameters are part of a website’s URL and they usually store a value. Digital User Tracking records any change of URL as page view events. These events appear in a customer’s journey as navigation entries. To prevent Digital User Tracking from recording and displaying the values stored in URL query parameters, add the query parameter names to the excluded URL query parameter list.
Add URL query parameters to exclude
- Under Exclude URL Query Parameters, in the Query parameter field, add the query parameter to exclude. By default, no query parameters are added.
- Click Add parameter. The added parameter appears below the Query parameter field.
- To edit a query parameter, remove it and add the correct parameter with the required changes again.
- To delete a query parameter, click cross-mark .
Use cases and examples
| Use case | Example URLs | Query parameter to exclude |
|---|---|---|
Avoid misrepresentation of multiple page visits in the customer journey for the same webpage. | https://example.com/product?id=123&utm_campaign=summer https://example.com/product?id=123&utm_campaign=winter | utm_campaign |
| Prevent breach of security or privacy compliance. | https://example.com/reset-password?user_id=12345&token=9a8b7c6d5e | user_id |
| Remove irrelevant web navigation context that commonly generates a high number of page views. | https://example.com/products?page=2&filter=onsale&sort=price_asc | page, filter, sort |
| Remove appended parameters from external services for a same webpage | https://example.com/contact?ab_test=A https://example.com/home?chatbot_id=12345 | ab_test, chatbot_id |
| Avoid misrepresentation of repeat visits | https://example.com/login?session_id=abc123xyz | session_id |
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