Annotate a recording
Note: If recording segment access control is applied when viewing the Interaction details, you can only view and add annotations to recording segments that you have access to.
- Navigate to the interaction details page for an interaction.
- Pause the recording at the time you want to annotate.
- In the Add Annotation field, add a comment and click Annotate.
Note: You cannot edit or delete annotations from the user interface.
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