AI-generated summary
Genesys Cloud supports single sign-on (SSO) integration to enable automated login capabilities and expand authentication options within organizations. The platform allows administrators to configure multiple SSO providers through a unified interface, with flexibility to set up authentication using SSO-only methods or configure SSO identity providers with or without email addresses. Users can access Genesys Cloud through SSO-based login procedures after setup. The system provides comprehensive documentation including SSO information, configuration guides for administrators, user login procedures, frequently asked questions, and details on what users can expect SSO implementation. The platform enables organizations to connect Genesys Cloud with their single sign-on service to streamline and automate the login process across their company