Genesys Cloud Voice port holidays

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Genesys Cloud Voice port holidays outlines the operational windows and restrictions for DID number porting activation. Number activation in Genesys Cloud Voice is available Monday through Friday during 8:00 a.m. to 7:00 p.m. Eastern Time for US operations and 6:00 a.m. to 5:00 p.m. Eastern Time for Canadian operations. DID number porting is unavailable on specific holidays in both the United States and Canada, with holiday schedules provided for years 2026 through 2030. Support technicians work to activate numbers as quickly as possible within these defined operational parameters.

Genesys support technicians are committed to activating your numbers in Genesys Cloud Voice as quickly as possible. However, the actual activation is restricted to 8:00 a.m. to 7:00 p.m. Eastern Time, Monday through Friday in the US, and 6:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday in Canada.

On specific holidays, DID number porting is unavailable.

United States
Canada

2026Click to expand

2027Click to expand

2028Click to expand

2029Click to expand

2030Click to expand

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