AI-generated summary
Genesys Cloud is releasing scheduled desktop application updates for Mac and Windows platforms through August 2026, with progressive security, performance, and functionality enhancements. Mac version 2.47.669 (December 15, 2025) includes Chromium 142.0.7444.163 updates and locale settings fixes. Windows version 2.47.870 (January 12, 2026) adds Microsoft CloudAP integration for advanced authentication and conditional access policies. March 2026 releases upgrade to Chromium 144.0.7559.110 and introduce local network access (LNA) origin allow list configuration. Windows 2.48.896 adds 64-bit application support with updated Jabra SDK, microphone automatic gain control configuration, GPU enablement options, and runtime integrity checking. April 2026 releases address Chrome shortcuts access, display scaling issues, and keyboard shortcut conflicts. June releases upgrade to Chromium 147.0.7727.138 and resolve Local Network Access permission issues, Jabra headset USB receiver functionality, and notification crashes. July 13, 2026 releases update to Chromium 149.0.7827.201 and fix screen sharing from Volt appsV2 iframe, attachment download crashes, fullscreen display issues, Windows notification center functionality, and notification handling. August 3, 2026 releases (Mac 2.53.43 and Windows 2.53.923) update to Chromium 150.0.7871.115, implement forbidden checks for automatic updates when disabled by administrators, and fix inline chat image display. August 17, 2026 releases (Mac 2.54.48 and Windows 2.54.925) update to Chromium 151.0.7922.109 and add WebRTC Internals console access capability. Future Windows releases will deliver only 64-bit versions, discontinuing 32-bit application support.