Desktop app version releases coming soon
This page previews the release notes for the next Genesys Cloud desktop app version releases.
Genesys Cloud for Mac desktop app
View a summary of the improvements and fixes in the next scheduled Mac desktop app version release.
Version 2.47.669 will be available on December 15, 2025.
- Updated to Chromium 142.0.7444.163
- Updated to latest Sparkle updater
- Fixed an issue with setting the locale correctly for some uses
Genesys Cloud for Windows desktop app
View a summary of the improvements and fixes in the next scheduled Windows desktop app version release.
Version 2.47.870 will be available on January 12, 2026.
- Update to Chromium 142.0.7444.163
- Added support for Microsoft CloudAP functionality to streamline authentication and support conditional access policies
- Fixed an issue when launching with elevated privileges
- Fixed an issue with the installer not installing prerequisites
- Fixed an issue with setting the locale correctly for some uses
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