Display action, menu, and task number IDs

AI-generated summary

Genesys Cloud provides the ability to display numeric identifiers for each action, menu, and task in a flow. This feature enables flow authors to quickly view, analyze, or access specific items in the flow. To use this capability, select the "Show or hide action, menu, and task identifiers" button to toggle the numeric IDs on or off. When enabled, a tracking number appears next to each item's title. You can also search for a specific numbered item using the "Go To" dropdown. Displaying these IDs does not affect the flow itself, as the numbers remain assigned regardless of whether the display is on or off. This allows for convenient reference when reviewing or editing flows in Genesys Cloud.

Architect automatically assigns numeric values to each action, menu, and task in a flow. You can choose to view these values for reference purposes. The numeric values remain assigned to each item, regardless of whether the display is turned on or off.

Show or hide action, menu, and task identifiers button

Select this button to turn the numeric identifiers display on or off.
Click the drop-down list to search for a specific item or to renumber all actions, menus, and tasks.

When numeric identifiers are enabled for view, a tracking ID number appears in a blue box next to the title of each action, menu, and task currently included in the flow. This feature is useful when flow authors want to review, analyze, or quickly access a specific instance of an item in the flow.

Note: The numeric identifier feature is a global setting. Enabling or disabling these values in one flow enables or disables the display of the numeric values for all flows.

Turn numbering on or offClick to expand

Open a numbered action, menu, or taskClick to expand

You can search for a numbered action, menu, or task whether the numeric values are enabled or disabled.

Click the arrow at the end of the Show or hide action, menu, and task identifiers button and select Go To. The Go To dialog box opens.
Type the numeric identifier or the first few letters of the item’s title and select it from the list. Architect opens the action, menu, or task.

Shortcut: If your cursor is not in an active field and you do not have open dialog boxes, you can press F and then G to toggle numeric values on or off.

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Display action, menu, and task number IDs