Genesys Cloud feature release schedule
To ensure security, stability, and quality, Genesys Cloud staggers the feature release process across Genesys Cloud regions over four days.
Release notes and Resource Center documentation updates publish on Mondays at 0900 ET. If issues with the feature release occur, Genesys amends release notes at 0900 ET on Tuesday, Wednesday, and Thursday for feature-specific updates.
Regional feature release schedule
Deployment statuses
If the deployment of a feature unexpectedly stops, the release note for that feature displays one of these statuses:
- Feature postponement: Feature deployment has stopped on the first scheduled day of deployment.
- Feature rollback: Feature deployment has stopped on or after the second scheduled day of deployment.
- Feature reenablement: Feature deployment has restarted.
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