Enable HIPAA compliance
If your organization requires a HIPAA-compliant Genesys Cloud organization, you must first obtain a business associate agreement (BAA). To receive a BAA with Genesys Cloud, contact dataprivacy@genesys.com.
If you have a BAA and need to enable HIPAA, contact Genesys Cloud Customer Care.
For more information about HIPAA, refer to the HIPAA compliance article.
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