What types of questions are supported in Voice Surveys?
Voice Surveys support the question types defined in the survey form, including Yes/No, Multiple Choice, Range, Net Promoter Score (NPS), and Free Text. Customers respond using DTMF or speech, depending on how the Voice Survey flow is configured. For more information see: Add questions to a customer survey form.
[NEXT] Was this article helpful?
Get user feedback about articles.