What is the pricing for BYOC Premises?

When you put a BYOC Premises Edge into an In Service state, you will begin incurring the monthly hardware usage charge that is specified in your Genesys Cloud contract. Fore more information, see BYOC Premises Edge hardware usage charge.

Furthermore, you must purchase and maintain a sufficient quantity of BYOC Premises Edge devices to handle your expected concurrent call capacity. See Concurrent call capacity for BYOC Premises Edge models. Contact your sales representative for more information.

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