Does Genesys provide a Relay Service?

No. However, Genesys does support 711 calls (Telecommunication Relay Service). For more information, see Create a number plan for the 711 Telecommunications Relay Service.

For country specific information about Relay Services:

• US – Telecommunications Relay Service – TRS
• UK – Relay UK
• EU/International – Human Factors (HF); Telecommunications relay services