TLS trunk transport protocol specification for BYOC Premises
When you select TLS as the trunk transport protocol for BYOC Premises, you establish secure trunks using TLS over TCP directly between the customer endpoint and the Genesys Cloud Edge. An organization-specific certificate authority issues a server certificate that signs each Genesys Cloud Edge TLS endpoint. Your organization root certificate authority is the valid certificate managing the SIP service.
You can obtain the public key certificate for your organization from within Genesys Cloud. For more information, see Configure certificate authorities.
You can adjust the transport and media security settings in the External trunk configuration. For more information, see External trunk settings.
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