SMS short codes – Quarterly recurring charges

For the short code program there are two types of leases available to Genesys customers: the Gensys lease and the Customer lease.

Genesys Cloud 

• Currently, the only option is for Genesys Cloud customers is the Genesys lease.

Genesys Engage/Genesys PureConnect

• Genesys Engage/Genesys PureConnect customers can choose to use either the Genesys lease or the Customer lease.

Genesys lease

Under the Genesys lease, Genesys holds the lease and passes those costs on to you in the quarterly recurring charges.

See quarterly recurring chargesClick to expand

• USD
• CAD
• AUD
• NZD
• GBP
• EUR
• BRL
• JPY
• ZAR

Country	Short code type	Quarterly recurring charge
United States (US)	Random	$3,750.00
United States (US)	Vanity	$5,625.00
Canada (CA)	Vanity	$3,750.00
United Kingdom (UK)	Random	$6,250.00
France	Random	$10,500.00

Customer lease

Under the customer lease, you, the customer, hold the lease and pay the registry directly. Genesys removes those costs from the quarterly recurring charges.

See quarterly recurring chargesClick to expand

• USD
• CAD
• AUD
• NZD
• GBP
• EUR
• BRL
• JPY
• ZAR

Country	Short code type	Quarterly recurring charge
Canada	Vanity	$1,350.00
United Kingdom (GB)	Random	N/A
United States	Vanity	$1,350.00
United States	Random	$1,350.00