Use the external LCD to navigate the Edge Standard v3/v2
To enter the Genesys Cloud Edge Standard v3 / v2 external LCD menu, press the right arrow. The LCD panel displays System and navigation icons.
The LCD panel can display the following submenus and items in each submenu.
Note: You cannot provision IPv6 on the Edge LCD.
Note: To export Edge logs to USB memory use the LCD menu path Diagnostics > Copy Today’s Logs to E:. Use this option to download Edge logs for support, when the Edge is offline.
Status menu
System
Pairing Id
Id
Hostname
Model
Serial Number
Factory Image
File Version
Machine Uptime
Network
Port 1 (Wan)
Description
Physical Address
DHCP Enabled
Address ← IPv6
Address ← IPv6 link local
Address ← IPv4
Gateway ← IPv6
Gateway ← IPv4
DNS ← IPv6
DNS ← IPv4
Port 2
Media State
Description
Physical Address
DHCP Enabled
Port 3
Media State
Description
Physical Address
DHCP Enabled
Port 4
Media State
Description
Physical Address
DHCP Enabled
Baseboard Mgmt 1
Media State
Description
Physical Address
DHCP EnabledSettings menu
Settings
Region
Auto-select
Asia Pacific (Japan)
Asia Pacific (Sydney)
European Union (Ireland)
US East (N. Virginia)
System
LCD Contrast
LCD Brightness
Reboot Server
WAN Monitor
Network
Proxy
Port 1 (Wan)...2-7
Set DHCPv4
Set Static IPv4
Port 2
Set DHCPv4
Set Static IPv4
Port 3
Set DHCPv4
Set Static IPv4
Port 4
Set DHCPv4
Set Static IPv4
Baseboard Mgmt 1
Set DHCPv4
Set Static IPv4
Diagnostics
Media State
Port 1 (Wan)…2-7
Port 2
Port 3
Port 4
Baseboard Mgmt 1
Ping Gateway ← Port 1 (Wan)…2-7
Ping Internet ← WAN only
DNS Lookup ← WAN only
Ping DNS ← All
Copy Todays Logs to E:
Setup Wizard
Proxy
Port 1 (Wan)
Set DHCPv4
Set Static IPv4
Factory Service
Server Details
Factory Restore
Reboot BMC
Unpair with Genesys Cloud
Certificate Restore
Most Recent
BackupNote: When you modify any settings, the Genesys Cloud Edge LCD panel prompts you to Apply Changes. Ensure that you press the appropriate LCD panel button to confirm those changes. Pressing the button that is associated with the X will cancel your changes.
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